B2B Procurement FAQs
Frequently Asked Sourcing & Technical Questions
Direct responses to common inquiries regarding orders, specs, hardware, and shipping logistics.
Q: Do you accept OEM and ODM orders for aluminum pivot doors?
Yes. We fully support OEM and ODM cooperation for global clients. This includes custom extrusion die development, custom powder coat color matching (RAL and Pantone), private labeling, custom packaging, and engineering hardware modifications based on your architect's drawings or target market standards.
Q: What is the standard production lead time for export orders?
Standard customized pivot door orders are manufactured within approximately 4 weeks (28 calendar days) following final shop drawing approval and deposit receipt. For large commercial or multi-family project packages, production schedules are managed in phased batches aligned with your site construction timeline.
Q: Can your technical team provide shop drawings and design proposals before production?
Absolutely. Our engineering department works directly with architects, builders, and importers. Upon receiving your project elevation drawings or opening dimensions, we deliver initial design proposals and photorealistic 3D renderings within 24 hours, followed by detailed structural CAD shop drawings for formal approval.
Q: How are large glass pivot doors packed to prevent shipping damage?
Export door panels are wrapped in protective anti-scratch film, corner-guarded with high-density EPE foam, and encased in fully sealed, ISPM 15 compliant fumigation-free plywood crates. Crate interiors feature internal steel bracing and foam cushioning to guarantee safe container sea transit.
Q: Can your pivot door systems meet local building codes in North America and Europe?
Yes. Our engineering systems are configured to meet local requirements. We offer configuration profiles certified for NFRC thermal performance, Florida Miami-Dade High-Velocity Hurricane Zone (HVHZ) impact compliance, CE marking for Europe, and AS2047 fenestration standards for Australia and New Zealand.
Q: What brand of pivot hardware and floor hinges do you integrate?
We offer both premier European hardware systems (such as FritsJurgens System M+/One and Dormakaba) and our proprietary heavy-duty hydraulic floor springs tested for 500,000 cycles, depending on your project budget and performance specifications.
Q: What is your minimum order quantity (MOQ) for custom pivot doors?
We support both single-unit custom villa entrance orders for high-end project buyers and bulk container shipments for distributors and commercial contractors. Contact our sales engineers to discuss flexible batching options.