Q:
How can I trust your company and ensure product quality?
Superhouse is a Gold supplier with over 10 years of experience. In addition, our factory is verified annually by BV, TUV, AWA (Australia Windows Association), and SAI GLOBAL. You may also contact AWA or SAI Global directly to verify Superhouse.
Q:
Are you a Trading Company or a Manufacturer?
We are 100% a real manufacturer, verified and identified by TUV company.
Q:
Do your windows and doors comply with the AS2047 Standard?
Yes, all our doors & windows meet the AS2047 standard. Additionally, our glass meets AS2208, UL, and EN standards as Australia, New Zealand, and Canada are our primary markets.
Q:
What is your typical manufacturing lead time?
Production usually takes 38-45 days after receiving your deposit and signed shop drawings, as extrusion profiles require approximately 25 days to reach us.
Q:
Do you accept customized designs and sizes?
Yes, absolutely. All designs and dimensions are fully customized according to the customer's specific choices and requirements.
Q:
What colors and hardware brands do you offer?
Colors are available from Colorbond, RAL, Interpon, or real color samples. For hardware, we offer German brands (10 years warranty), Australian Doric (7 years warranty), and top Chinese brands (Kinlong, Zhenjiang) depending on client preference.