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EEHE Vertical Aluminum Sliding Window CE Certified Thermal Break Windproof Anti-Fall Single Hung Soundproof
Product Description
Product Specifications
Product Name
Aluminium Single/Double Hung Windows
Materials
1.5mm-2.0mm aluminum profile (Thermal break / Non-thermal break profile)
Hardware
Famous brand in China
Color
Custom Colors Available
After-sales Service
1: 24-hour online manual service
2: Delivery accessories
3: Return and exchange of damaged products
2: Delivery accessories
3: Return and exchange of damaged products
Delivery Time
20-30 days after confirm and signed shop drawing
Sample Support
We can ship profile samples overseas by international express, such as FedEx, DHL, TNT, UPS, EMS, etc.
Shipment
EXW / FOB / DDU / DDP (By sea, by air, or by express)
Payment Term
Can accept TT, Western Union, PayPal. We highly recommend trade assurance to guarantee quality and shipping time.
Frequently Asked Questions (FAQ)
Q1
What information should I provide before quotation?
Before providing a quotation, EEHE recommends that customers provide project drawings, window and door dimensions, quantities, opening methods, glass specifications, frame colors, hardware preferences, project location, and delivery requirements. If some details have not yet been finalized, our team can help review your project information and recommend suitable aluminum window and door configurations based on our professional experience.
Q2
Can EEHE help if my drawings are incomplete?
Yes. If your drawings are incomplete, the EEHE team can help organize a basic window and door schedule according to your project information. We can communicate with you about sizes, product types, glass options, opening directions, installation scenarios, and budget requirements, then provide a more suitable solution for quotation confirmation.
Q3
Can I receive production photos or videos during manufacturing?
Yes. EEHE can provide production photos or videos at key stages when required, such as profile preparation, frame assembly, glass matching, hardware installation, packaging, and loading. This helps builders, contractors, distributors, and homeowners better understand the order progress before shipment.
Q4
Will EEHE complete quality inspection before shipment?
Yes. EEHE carries out quality inspections before shipment. Our inspection process focuses on profile surfaces, glass configuration, frame dimensions, opening functions, hardware matching, sealing details, product appearance, packaging protection, and loading arrangements. We aim to reduce delivery risks and help clients receive products that match the confirmed order details.
Q5
How does EEHE protect glass, profiles, and hardware during packaging?
EEHE uses protective packaging to reduce the risk of damage during long-distance transportation. Depending on the product type and shipping method, we can use protective film, foam, corner protection, wooden crates, pallets, labels, and reinforced packing solutions.
Q6
What happens if glass or profiles are damaged during transportation?
If damage occurs during transportation, clients should take clear photos and videos of the packaging, product condition, labels, and container or delivery status as soon as possible. EEHE will help review the situation based on order records, packing information, and shipping details, then support communication for a suitable solution, such as replacement parts, repair guidance, or claim assistance when applicable.
